SPA TRAINING CERTIFICATION
Engage Your Spa Team to Deliver a Superior Customer Journey
A holistic ‘spa journey’ starts with trained Therapists and their ability to follow the required ‘steps of the treatment’. We partner with Zalents to deliver world class spa & wellness training & certifications. Your team will have remote access to all training documents supported by on-line demonstrations.
We partner with Zalents to deliver world class spa & wellness training & certifications. Your team will have remote access to all training documents supported by on-line demonstrations. Zalents also lets you track completed evaluations and progress shared with immediate Supervisors and Managers. The course content covers a practical approach and required theory for a therapist to properly understand the techniques and benefits. From basics to more advanced spa certifications, we arrange training & development to suite your individual wellness business. From basics to more advanced spa certifications, we arrange training & development to suite your individual wellness business. Our aim is to improve quality of Spa Employees and increase customer wellness journey.
Increase Employee Engagement Through Rewards
Employee engagement is critical for the success for the success of spa training sessions. With the training provided, we monitor progress at every stage and look at incentivizing staff in view of motivating.
We develop unique rewards system for your team as and when they complete specific training programs. Rewards are generated via a points scheme, training completion and positive customer feedback. Customer feedback is also taken for the rewards scheme. The objective is to incentivize employees who deliver High -Quality Customer Experiences. Points are accumulated and redeeming is easy and transparent. The records of training completed and their level of engagement is maintained and used as a tool for future staff incentives, increments and career development.
Our Solutions
Employee Growth
Managers have access to employee journey of growth through digital or QR code verification. We believe in employee growth and development.
Employee Passport
Helps in documenting employee achievements. Passport Stamp function as a ‘badge of honor’ for each employee and also lets Managers and learning teams track their learning records and success.
Employee Surveys
Employee Feedback Matter. Obtain feedback anonymously and gather trends on thoughts on wellness, education, development and employee satisfaction. Create your own and unique survey with us and see results!
